Cardiff’s Coal Exchange to reopen in October

Cardiff’s Coal Exchange hotel is set to reopen in October as its manager addressed and allayed concerns over noise at night affecting neighbours.

People living close to the Coal Exchange on Mount Stuart Square, Butetown, recently raised their concerns when the new company running the hotel applied for a licence to sell alcohol late at night.

But after hearing how the hotel plans to keep the noise down, the licensing committee at Cardiff Council granted the premises licence at a public hearing on Friday, September 18.

Martin Jones, a licensing lawyer representing the hotel, told councillors on the licensing committee the target is to reopen the hotel on Friday, October 2.

The Exchange hotel closed earlier this year as its previous Signature Living Coal Exchange Ltd fell into administration, leaving in doubt the future of the building and long-running restoration works — including the many weddings booked there.

During the licensing hearing, Mr Jones said it was important for the creditors to keep the hotel going “to allow them to recover the money they had invested in Signature Living”.

He said: “It was also important to keep the Exchange hotel running for the jobs of those employed as staff, and for those who live near it for the basis to continue the restoration of the building.”

Video Loading

The new company managing the Coal Exchange is Eden Grove, set up following the collapse of Signature Living.

Eden Grove has committed to hosting weddings which were booked before the collapse of Signature Living, despite not receiving the money that couples paid to the previous company. 

Mr Jones said: “There are 46 couples who have booked weddings and paid deposits, and three have paid the entirety of the wedding costs. Those deposits and payments were all made to [Signature Living].

“The intention is for Eden Grove to honour all of those weddings and other events, at cost to Eden Grove.”

Addressing the concerns raised by residents over noise, Brian Gamble, manager of the Exchange hotel, said regular decibel readings will help keep the noise down.

At least three readings are taken every evening an event is on, and Mr Gamble set a limit of 70 decibels outside the front of the hotel.

Mr Gamble said: “I say anything over 70, I would go back into the building and tell people, the DJ or the band, to turn the music down.

“Whenever there are any events on, I always have door staff, and they take readings as well, and whoever is duty manager too. It’s something we’ve done for the last couple of years.

“It’s not in our interest to continue with sound levels that would upset our own internal residents. So we do make them early calls.

“I have always tried to look after the residents in one way or another, and look after their concerns. If they have ever brought anything towards me, I would think I have always dealt with them reasonably. And that will continue.

“You’re always better having your residents on side, rather than against you.”

To help keep the noise down, the licence restricts the hotel from emptying bottle bins after 8pm. Revellers will also  be asked to not take their drinks outside after 8pm.

WalesOnline – Cardiff